What is the e-Referral Service?

The e-Referral Service, or e-RS, allows you to book your initial outpatient appointment at your hospital of choice. Booking your appointment online is safe, easy and secure.


How does e-RS work?

All you need is the booking reference number stated on your booking letter, and the password received from your referrer (e.g. your GP practice). Once logged in you can select your appointment from a list of hospitals and available dates.

The benefits of e-RS

e-RS directly benefits you in a number of ways:

Pick the date, time and location of your appointment

Choose your hospital or specialist*

Book, manage or cancel your appointments online

Be referred to your hospital of choice faster

 

Download a printable copy of our e-Referral patient guide here

 

Important factors to consider when choosing your hospital

Choosing where to have surgery can be a difficult decision to make – there are various aspects that will affect your decision, some of which are very personal; only you will know exactly what matters most to you. However it’s wise to consider a range of factors including waiting times, on site facilities and patient aftercare.

 

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At Will Adams NHS Treatment Centre, you don’t need to wait long to be treated – on average our patients attend their first appointment within 5 weeks** of referral.

 

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Following your surgery, our friendly aftercare team will continue to support your recovery and help get you back on your feet.

 

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Our building is accessible to all and features free on site parking and Wifi for patients and their relatives.

 

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We’re proud to hold a ‘Good’ rating from the Care Quality Comission (CQC) and that 99% of patients would recommend us to their friends and family.


For further advice on e-RS please contact your GP Practice.

* If your hospital of choices not on the list of options in e-RS, speak to your GP or referrer who may be able to add it to the list.
** Waiting times displayed are indicative and can change on a daily basis. See our most recent waiting times here.

Any questions?

Fields marked with an * are required

Please note: this form does not start the referral process – ask your GP to refer you to us if this is your choice. This form can be used to enquire about being referred to us or request further information about a treatment.

Downloads

e-Referral Service Patient Guide

How to get referred

How to get referred

Switch your hospital and waiting list

Switch your hospital and waiting list

Our waiting times

Our waiting times

All about 'Patient Choice'

All about 'Patient Choice'